Privacy Policy

This document describes Fonet Global, Inc. (FONET) Privacy Policy. This Internet site has consent to reveal its information practices in order to demonstrate Fonet's commitment with user¥s privacy.

Fonet has committed to protect all information you give us through the Internet. Our policy is to collect only the necessary information to process your order and give you service, support and information pertaining to your account. We only share information with companies that help us accomplish the obligation we have with you in terms of providing you service. This privacy declaration describes how FONET works with the information that has been received about you when you visit or register in our site to obtain products or FONET services. Read carefully our confidentiality clause. Using this web site or supplying any type of personal information means you agree that FONET, its subsidiaries and partners gather and use this information. Likewise, we would like you to be aware that FONET can modify its privacy policy at any time. If this would be the case, we will announce of any change in this same site. Therefore, we suggest you visit the site and check it periodically. Continuous use of our system and this site by you will be understood as your approval to any modification.

Cookies
Our web site uses cookies in order to optimize your experience in our site. These "information packages" direct calling sessions, provide personalized services according to the user¥s needs and improve the web site appearance. Cookies are specific data for a user that have been sent by the server and they are stored on the user¥s computer. These cookies are created by the web site server or Java script software on HTML. When you visit FONET, the site server will send you cookies to your browser. These cookies will be able to be read by the server later. Cookies are used in order to keep an identification record of your session. This will allow you to have certain preferences whenever you visit the site or check your account. Our usage of cookies is restricted to these objectives. We will not use cookies under any circumstances to extract information from your hard disk, your e-mail, or to obtain any other type of personal information.

Information that FONET Collects and Tracks
We collect IP addresses to administer our site and diagnose problems. Your IP address is also used to collect more important demographic information. Additionally, and only to perform internal analysis, we collect information pertaining to length and times the calls were made, telephone numbers being called, area codes of different countries and regions our users access to. This use of information on our web site part, does not constitute use of information for the identification of persons. The latter is defined like data used on personal identification of individuals; such as name and surname, e-mail address, zip code, etc.

Our registration process requests contact information, e.g. name and e-mail address. Through this information, you will be individualized. When you purchase products or services on our web site, you will be requested financial information; such as credit card numbers, as well as invoice verification information, which is the address where you would like to have your invoices sent to.
Our services are not oriented to persons under 18 years of age. Every person under 18 years of age who would like to use our services should have his parents consent.

FONET appreciates you as a customer and protects your information. The information you have provided us with will never be sold to a third party.

How FONET Uses Information
We use the information enclosed in your registry page when it is necessary to contact you pertaining topics related to our services. We collect and store information you have sent us to identify problems, in the case you would contact our customer service department.
We use demographic information and usage of web site on an internal basis with the purpose of optimizing the services and products we provide.

If you have sent us information on your credit card, we will not use this information for any other purpose than the normal billing procedures.

Additionally, FONET reserves the right to use information for the identification of persons in order to prevent potentially illegal activities that may threaten FONET, its business partners, or the general public. Also, FONET will provide information for the identification of persons if there is a request from a government agency, state or federal authority or according to current law stipulations.

Every once in a while we will send you information about improvements to our services or new benefits related to your account. On the other hand, it will be necessary that FONET will occasionally send you an announcement related to the service. For example, if temporary interruption of service has been programmed due to maintenance, we will send you an e-mail to make you aware of this fact. You will not be able to request to be excluded from these announcements since they allow us to inform you about service matters.

Affirmative Option
You may choose to visit our site without providing any information. If you do not give us information, the only one available will be the one contained in "cookies" that were sent to your computer. If the option "cookies" is not active, we will not have your personal information available, but you will not be able to use our services.

Internet Sites with Associate Trade Marks
Sometimes, we arrange agreements with third parties through which we offer our services on associated companies sites. In many cases, users will subscribe to our services as well as those offered by the aforementioned associated sites. We will use your information for the identification of persons and other general information according to our privacy policy. Our associated companies have their own privacy policies, therefore you should review them since we have no control over them.

E-mail Links
This Internet site uses links on the page identified as "Contact Us". These links allow you to get in touch directly with us in case you have a question or comment. We read all messages that are sent to us and we answer each and every one of them in a timely manner. This information is used to answer directly your questions and/or comments. We can also file your comments to improve our site and the service we provide. We may also analyze the information sent and delete it later.

This Internet site also has links to other sites. FONET will not be responsible for privacy practices or contents of these sites. It is highly recommended that you read these privacy policies before you subscribe the services or products offered by them.

Questions and Inquiries
Once you have read this document, if you still have a doubt related to any of the previously stated, we appreciate your comments. You can get in touch with us through our e-mail address privacy@fonetglobal.com